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CEO fraud scams are on the rise. They aren t that different than other phishing emails, except most get it and think it s from the boss. The FBI labels these type of attacks as BEC Business Email Compromise incidents and has issued statements about them. The FBI issued public advisories on the BEC scams, identifying a loss of 215 million from October 2013 to December 2014.
These crimes can wipe clean out companies of millions of dollars. Your organization has to be first aware of these crimes before being in a position to prevent them. Sophisticated Threat Actors. In CEO fraud, threat actors are using a more sophisticated social engineering strategy. The email appears to be from the CEO with instructions to wire funds. Except it s not, and the account is fraudulent. If it s a normal request that doesn t seem out of the ordinary and the receiver doesn t pay close attention, they ll send the request through.
Except it wasn t the boss, and the company was scammed out of money. Companies Have Seen Huge Losses. While you make think cybersecurity protocols would be able to catch these, the truth is they cost businesses real money. Ubiquiti Networks, a technology firm, was such a victim, although the company didn t disclose details. Cybersecurity expert Brian Krebs uncovered it was a BEC which left the company with a loss of nearly 47 million. Moreover, this isn t the only case.
The Scoular Company lost over 17 million in a similar scam. With a threat like this, prevention is key. Prevention comes from awareness and education. Learn more about CEO fraud prevention with these 10 prevention tips. Educate financial executives on this phishing scam. These threat actors have done their homework.
They know whom to target in the financial team; someone who very well may receive real directives on wiring money. So, you ll need to review with these employees how easy it is to spoof the boss. First, they need to check to see if it s the actual email address of the CEO and not a domain that s close. Next, they should ask if they were actually expecting such a request. Finally, they should confirm this directive with the CEO by sending their own email or contacting him her by phone.
There has to be a well-designed process of how to validate these requests. Always check the numbers. So, it s not so easy to always spot these CEO fraud emails. These cyberhackers are much too clever to trip up with bad grammar. The email may look 100 legitimate. It could actually be coming from the CEO s email because hackers have infiltrated the system. Thus, the numbers have to be checked. Often, the account number is one off from an actual supplier account. Implement training for all parties.
Even those that don t have to send funds. Training on all types of phishing scams and cyber threats should be a hallmark of any organization s security program. Reinforce this training regularly and send out updates when new types of scams are identified. If you keep employees aware, they become vigilant in how they look at emails asking for things that seem abnormal. Require proper documentation and or verbal approval for large transfers.
If someone receives a wire transfer request for an amount that seems far beyond the norm, it s cause for concern. That s why it s central to institute a policy that the correct documents must accompany all transfers above a certain amount. For certain thresholds, you may want to initiate in-person approvals. This isn t meant to cause a bottleneck so think about the workflow and how extra checks and balances can improve the process, not derail it. Associate each wire transfer with a purchase order.
In most any request for payment from a vendor, there should be a valid purchase order in the accounting system. If a request cannot be matched to a purchase order, then more investigation should occur. Buy domain names that are variations of your organization s name. Look at variations of different letters but also if numbers are replacing letters. There may be a lot of different possibilities, and this isn t something that should bloom to an excessive cost. Your IT team should be able to advise you of the most likely options and if those are currently for sale.
Add multi-factor authentication MFA to all key applications. This is especially true for any financial platforms. This means users have to confirm their identity before being able to commence a wire transfer. It s a good practice for any application used by the organization. Protect endpoints with more than passwords. You need to engage MFA in this instance as well. Consider a variety of layers of security.
This could be mobile fingerprints, one-time password tokens, digital certificates, and biometrics. Layer on identity controls. For systems that have highly sensitive, confidential, or proprietary data, establish privileged session monitoring. Initiating session monitoring will allow for the control, monitoring, and record of access to systems as the administrator. This type of monitoring can be as granular as keystrokes. This type of monitoring is required for auditing and to meet regulations.
Choose an integrated solution for this monitoring and use it as a tool to ensure key systems aren t being infiltrated that could be used to spoof a CEO fraud attack. Integrated means that it can scale no matter how large your group of administrators is. Flag emails from extensions close to yours. As one of the biggest ways CEO fraud is pulled off, it s all about the almost correct domain.
This could be an extra letter added, or maybe it s. co instead of. Your network staff should be able to set up a rule that says when any email enters the system with these variations, it should be flagged. The parameters should be set to consider anything that s slightly different. There should be a good way to insert this via an algorithm that uses something like fuzzy logic. CEO fraud isn t going away.
As threat actors become smarter and use social engineering to spoof emails, employees in every organization have to be aware of the dangers. Shining a light on what could happen if security measures aren t heeded could be a very eye-opening experience. Scam prevention, in the end, is coming at the problem from several perspectives.
These 10 tips are a great place to start. While the technical preventive measures are important, perhaps the training and education part of the plan is the most. Empower your employees to spot the scam, not be a victim of it. Beth Osborne. Key findings from Infosec s 2020 IT security talent pipeline study Phishing simulations in 5 easy steps Free Phishing Training Kit Free online cyber security training Courses, hands-on training, practice exams AWS Database Management Hack the Box HTB machines walkthrough series Resolute DNS security best practices Preventing DNS hijacking, poisoning and redirection 52 NICE Cybersecurity Workforce Framework work roles What you need to know How to align NICE Cybersecurity Workforce Framework KSAs with roles in your organization Ultimate guide to international data protection and privacy laws 7 NICE Cybersecurity Workforce Framework categories Everything you need to know What is the NICE Cybersecurity Workforce Framework.
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What does an IT auditor do. AWS Database Management. Hack the Box HTB machines walkthrough. DNS security best practices Preventing DNS. 52 NICE Cybersecurity Workforce Framework work. How to Report. Lost or Stolen Cards. Suspicious emails or SMS. Unrecognised Transaction. If you believe your security has been compromised or you notice a transaction you did not make, contact us immediately on 132 032.
There are many different types of credit card fraud, but at its simplest, it s when someone obtains your card details and make transactions on your card without you knowing. You may not be aware that your card has been used fraudulently until. Suspicious Account Numbers. You receive your statement and find there are transactions that you didn t make. Contact us immediately on 1300 130 961, or if outside Australia 61 2 9155 7700. Black cardholders can call 1300 651 999. Our Fraud Detection Team advises you on unusual activity on your card and asks if the charges are yours.
We will send you an SMS text to confirm the transaction sand ask you to text back with your confirmation. If your card is lost or stolen, please report it immediately so we can stop all transactions on your account. Westpac will never send links via email or SMS directly to our Online Banking sign-in page. You will need your 8-digit customer number and password. Step 1 Sign in to Westpac Online Banking Step 2 Select Service from the Service and preferences menu Step 3 Select Report lost or stolen cards from Card services options.
Step 1 Sign in to Westpac Mobile Banking Step 2 Select Services and security from the top left menu Step 3 Select Report lost stolen. Card on Hold. You can also place your card on hold temporarily until you find it. If you do not have Online or Mobile Banking, call our Cards Customer Service Call Centre or Customer Care. Australia Call 1300 651 089 24 hours a day, 7 days a week Overseas - Call 61 2 9155 7700 24 hours a day, 7 days a week.
Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges. You can also report the loss at any Westpac branch. Here are some tips to consider, should this happen. Check the Lost Wallet Checklist PDF 57KB for a list of other Australia-wide financial institutions and their contact details for reporting lost cards Report the loss or theft to police call 000 or Police Help line 131 444 Contact your insurance company, locksmith or mobile network provider if keys or phone go missing too Access cash without your debit card at any Westpac ATM.
What to do if your wallet is lost or stolen A lost stolen wallet or handbag can result in the loss of your credit cards, as well as your driver s licence, mobile phone and car or house keys. Just call 132 032 and ask for Emergency Cash. You ll need your 8-digit customer number and password. If you have received an email that you have identified as fraudulent or a scam and it contains BSB and Account numbers, it s always a good idea to report this through to us, before deleting it from your inbox and deleted items.
Sending this information to us assists in identifying potentially fraudulent bank accounts, to help all protect all our customers who may unknowingly be the target of a scam. Emails can be reported to hoax westpac. Suspicious Calls. It s important to make sure that you don t click on any links, or open any attachments in the email to help prevent your device becoming iq option site with malware.
If you receive an unexpected call, ask for a reference number and return the call using a trusted phone number not the one that the caller provides. If available, report the caller s phone number to Scamwatch by going to scamwatch. If you think you have fallen for a scam, contact us immediately on 132 032. Report suspicious emails or scam details to hoax westpac.
au Please note while we monitor this email inbox 24 7, we re unable to respond directly to individual emails. You will receive an automated reply as a confirmation that we have received your email and we will be acting upon it. Report suspicious SMS messages by forwarding the hoax SMS message to 0497 132 032 and then delete the message.
If you clicked on a link provided in hoax email or SMS, it s possible your security could ve been compromised. In that case, contact us immediately on 132 032. Westpac has partnered with IDCARE, Australia New Zealand s National Identity Cyber Support Service, to provide additional support to our customers in these situations. IDCARE provides free, confidential support and guidance to people who have been targeted by fraud, scams, identity theft or compromise. They can help create a tailored response plan for your personal situation not only in relation to your financial accounts but also any other iq option site details, phone or email accounts, utilities, social media accounts etc that may be impacted.
You can contact IDCARE toll-free on 1300 432 273, or visit their website www. Responsible Disclosure at Westpac. Westpac takes the protection of its customer information and confidential information very seriously. We welcome any information you have on suspected cyber threats, or security issues. Keep up to date with the latest online security information, including resources and links to relevant organisations.
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